Our Commitment to You
How we conduct our businessRest assured
- We will conduct ourselves with dignity, honesty, integrity and responsibility.
- Anything you discuss with us will remain confidential, unless required by law, or you give permission in writing.
- We will not be judgemental.
- We do not provide specialist financial or legal services, and will advise you to seek such support elsewhere.
- If we feel you are in need of specialist counselling or other support, we will help you to identify appropriate services.
- We will not give misleading information about our services and their benefits.
- All agreements are easy to understand, with expectations of both ourselves and yourself clearly stated.
- The Leader has professional indemnity insurance in place.
- We will treat all clients in a way that is respectful of people’s differences in relation to disability, gender, age, race, religion and sexual orientation.
- We will conduct ourselves with dignity, honesty, integrity and responsibility.
